We strive to give the best possible service and support with your webhosting, domain or other hosting solutions.
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We strive to provide you with the best possible service and support On this page you can find our FAQ containing the "frequently-asked-questions". You can also contact our support if you have further questions.
If you want to upload other files than images and use them in ActiveBuilder:
1) Use the temporary-ftp-address to access your hostingaccount. The temporary-ftp-address is mentioned in your welcome-email. To get your welcome email again use the "forgot my password"-function on the frontpage.
2) Upload the file to your activebuilder-folder on your hostingaccount.
3) Make a link from ActiveBuilder to the file. For example, if your uploaded file is info.txt, the link with the temporary address could be:
In the controlpanel -> Blog, you can press >Blog Admin<
Under the tab "options", you can specify if you want the blog to be on your domain or on a subdomain. Afterwards it will take 1-2 hours before new the DNS-records are registered and for your blog to be online.
To activate the gallery, you have to go to "gallery" in the controlpanel and activate it. This will use http://gallery."yourdomain.com" as default url, but you can change this at any time under the tab "options" in the gallery.
Note: Creating a new gallery or moving an existing gallery to another url, requires a DNS update, which takes about 1 hour.
There is a wide range of plugins available for WordPress, that recommend different sizes of PHPmem. These recommendations can be quite high. In these cases it might be a good idea to look for other plugins that have the same functionality, but with lower PHPmen recommendations.
Otherwise you can buy extra PHPmem in the controlpanel under the "upgrade"-menu.